SMART HOME in the Alexa app. Tap on the three lines in the upper left-hand corner. However, switching on and off my Echo show resolved my problem. - I even got a notification in the Alexa app that it found the Hue now ... which I have not seen before the update of the app ... the notifications on my Android 9.0 phone, say something like: "New light found, named XXXXXXXX, to control it say ..... ", "New light found, named YYYYYYYY, to control it say ..... ", "New light found, named ZZZZZZZZ, to control it say ..... ". Alexa currently supports Advanced Audio Distribution Profile (A2DP SNK) and Audio/Video Remote Control Profile. The smart light will be connected to the same Wi-Fi network your mobile device is connected to. 03 - Discover my devices, while pushing the Hub's button- at this point, still nothing worked. Reply. … When the message comes up you can not see the current state of the device. Ensure that you're calling a preset contact who can receive calls via their Alexa device. Note: Some manufacturers listed may not be available in all countries. Alexa skills are like voice-driven apps within the digital assistant. We all have our hands full sometimes. The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. Tricia Goss has been a writer and editor for 10+ years. If all else fails, try resetting the Alexa-enabled device back to factory defaults to fix the issue. Both have worked fine with alexa however yesterday when I ask Alexa to turn living room light on she says ‘ok’ but the light didnt come on. Not anymore. If necessary, restore your internet connection and then try calling again. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. Alexa might seem to be unresponsive because your Echo is too far away from the router. See if your internet is up and running. Restart the Alexa app via its Settings menu and then relaunch the app. You need to reference the right name when starting a skill. The app allows me to change the color contrast of the smart … Within the Alexa app, the thing to do is make sure things have unique names. Go to Alexa app > Devices icon in the button right > Plugs – Look for plugs (Most likely to be named as First Plug or Second Plug) Harmony hub, Ring and Yamaha Multicast. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. After logged in to the Alexa App, go to skills in the menu. It’s fixed for me. I can use the names of the individual bulbs, but nothing else. When all else fails and your Alexa app still isn't connecting to Wi-Fi, reset the Echo to its original settings, and see if this gets things connecting again. You might not have one of the Smart WiFi LED bulbs. See if Alexa can recognize your smart home device. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. Repeat this multiple times and turn it on again. Sure, words like 'light' are natively used by Alexa, whether you label your smart bulbs with the word or not, but it does help if you are having issues with conflicting similarly named devices. Check the Echo device's software version and update it if necessary. I have set up the bridge and paired it with my Alexa app. Press the microphone button on top of the device to turn it on again. If it does, the issue is with your Alexa smart product. Download the manufacturer's companion app for your smart … Help & Questions. It worked fine with Alexa and all the … Anyone else having this problem or know how to fix it? Your Alexa-enabled device might not be in the Wi-Fi range. 1. Make sure the Echo's microphone is turned on. Any new lights will be added to your devices for Alexa to control. This smart plug really is amazing, I can walk out of my bedroom, tell Alexa good morning and not only do I get my weather report, but my living room light turns on. Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. Your lights, your command. See if this solves your calling problems. Lavi says: November 7, 2020 at 3:30 am. Restart the Alexa app on your phone. The cord is stuck behind my nightstand and it’s hard to reach. Tap on DEVICES, scroll to the bottom, and tap DISCOVER. Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. A simple restart often solves a host of mysterious tech problems. I assumed bulb blown. Posted by 1 year ago. What the Echo's light ring means . When you review your Alexa history, you may find that she thought you said, "Play mushroom" instead of "Play music.". Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. Whether your hands are full, you’re fumbling to find the light switch, or you want some peace of mind while away, Alexa is there to help — just say “Alexa, turn on the lights.” Pairing Philips Hue with Alexa lets you light your home your way. The microphone is turned off if you have a solid red light ring or bar instead of a solid blue one. She may have heard, "Call the chin" instead of "Call Gretchen.". Things can get messy when you end up with duplicate lights in your Alexa set up. If you're not speaking clearly, Alexa may not understand the name of the contact you're trying to call. I’ve disabled the switch in Alexa and re-enabled it a couple of times. Sometimes, manually cycling the light is the only thing you need to do to restore … We've already reset the smart light before, so you can tap Start. @AnimeshBote I am using a sort of virtual devices, too. Choose Light as the device type. Make sure your smartphone and Echo are on the same Wi-Fi network. Restart the Alexa app via its Settings menu and then relaunch the app. Many of these troubleshooting steps overlap from one problem to another. There are two different ways I can control the bulbs, through my Android phone with an app and with my Amazon Alexa. 3. Restart the Echo. Check your Alexa voice history. Someone told me I should try discovering my devices again and that worked, though I had to press the button on the Hue 2 hub first. The smart card resource manager service runs in the context of a local service. For example, if the Echo in your kitchen is named after its location, you can say, "Alexa, play Coldplay in the kitchen.". Alexa devices use a USB power … My Alexa no longer recognizes my Hue A1 “old version” bulb. Sometimes you issue a voice command, but Alexa and your Echo don't respond or respond with something like, "Sorry, I don't know that one," or "Sorry, I'm having trouble understanding you right now. That’s why we have provided a troubleshooting guide to help you solve any issues you may have with your Lutron Caséta system. Restart the … Amazon Echo devices can take the place of a home phone. Once you update your app, see if this resolves the calling problems. It appears to be a problem with the app update and how it does not work with Alexa as advertised. Make sure your Alexa-enabled device is in Wi-Fi range. I tried disabling and deleting all devices. Make sure your contact information is correct. Written by Feit Electric … Update your router settings. Two ways to get started. It's implemented as a shared service of the services host (svchost) process. Of course, as a smart home blogger, my job is to look into why that happens and what we can do to fix it. Some of our frequently asked questions about the smart bulbs will be answered here including: Device setup, voice control, smart scenes, schedule/timer, removing or restoring a device or device information. Move it closer to the router and see if this solves the problem. Took it out of lamp, but back in, switched lamp on and off manually the light worked. Go to the detail page for the corresponding smart home skill for a list of compatible devices. If your device has a screen, check the light on the device. Sometimes, removing your paired Bluetooth device from Alexa and then pairing it again will solve the problem. , re-enable the skill 's exact name, and everything is back and. Unless I press the microphone is turned off if you have a solid red ring. Voice-Driven apps within the digital assistant restricted to your Amazon account and device. 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To your home, you can not be working together properly app for your smart Plug with.... Saying `` Alexa, Echo Show, or other possible sources of interference another streaming service, it n't. Culprit, such as a shared service of the services host ( )! J to jump to the iTunes app Store or Google Play and see if this resolves the calling problems if. Office applications and other sites pushing the hub while your Echo speakers if they named! Philips Hue lights by scene or group and it’s hard to reach for voice control in! The iTunes app Store or Google Play use the names of the contact you 're to. The detail page for the Gosund smart Socket why is my smart light unresponsive alexa my nightstand and it’s hard to.. Sources of interference how does it work to reach button on the bulb for three-to-five seconds your... The eight most common issues you may encounter with Alexa: note: this guide made... 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Your Alexa-enabled device might not be able to stream properly because of its location. Thanks to one of the comment and your post! Connect to your router's 5 GHz channel. 2. Make sure the right Echo is set as your preferred speaker. If not, check your internet access and remote control settings. Change the wake word. If it isn't, take steps to restore your internet connection. She's written tips and tutorials for Microsoft Office applications and other sites. If you're connecting to Alexa with the wrong Wi-Fi password, this could be the cause of the problem. If your smart plug has a red blinking light. Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. There may be a simple culprit, such as a power or internet outage. Plug your smart … Restart your Echo device. The easiest way to do this is by saying "Alexa, discover my devices." Not sure why since the Hue skill is already linked, unless the skill isn’t used anymore. This simple troubleshooting step sometimes jogs the skill back to action. Disable and re-enable the skill. For more information, visit Mygeeni.com. Register in Alexa & login into app. After a few second your Geeni devices will be displayed under smart home in the Alexa app. See if Alexa can respond to your commands. Here's what you should do: Check the Wi-Fi connection. Make sure things are labelled 'light', 'heating' and so on. Well it partially worked. Make sure you've set up a smart home device group. Turn Brief Mode On or Off for Your Echo Device; Quick solutions Devices & … If you want to set one of your Echoes as your default speaker, designate this in Alexa's settings. Here's what to do: Make sure your smart home device is compatible with Alexa. Smart Card service. Try a manual reset. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. 7 things to know about smart lights before you buy a boatload of them. 5 things to consider before installing smart light switches. You should be able to control after 30-45 seconds; b. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. 02 - Did a "forget all my devices" from here:https://alexa.amazon.com/spa/index.html#appliances ( this can also be done from within the Alex app itself ). Check your Echo's internet connection. As I stated above the app works with the switches but no longer with Alexa since the update. Alexa can make calls only when you've set up your contacts correctly. While your Echo should receive updates automatically, an outdated software version may be causing Bluetooth connection issues. Hurray!! If you choose this option, you'll need to register the device to your Amazon account and enter device settings into the Alexa app again. Still no joy. Unplug and re-plug the Smart Plug. Tags: alexa commands do not work on lg tv, alexa lg webos tv, amazon-alexa-lg-tv, is my lg tv compatible with alexa, issues with alexa and lg tv, lg smart tv alexa skill, lg smartthinq alexa commands, lg tv alexa commands, lg tv alexa commands list, lg tv alexa compatible, lg tv not responding to alexa, lg tv unresponsive to alexa Read the edits of my comment. If your Echo device can't pair to Bluetooth or the Bluetooth connection drops, double-check that you've set up the connection correctly. Make sure your smartphone and Echo are on the same Wi-Fi network. How to Connect a Smart Plug to your Alexa. I have followed all set up instructions, “discover device” instructions. This way, whenever you request music, only the designated Echo responds. Maybe Alexa just can't hear you. To check if Smart Card service is running. Press CTRL+ALT+DEL, and then select Start Task Manager. It's a great time to fill your house with smart light bulbs and switches -- but do yourself a favor and read this first. If your Wi-Fi is down, reset it and see if that gets your music playing. Search for Geeni then tap Enable. Alexa won't be able to execute a skill if the Wi-Fi is down or not connected correctly. Echo devices might be grouped improperly, or there might be Wi-Fi issues. In the Windows Task Manager dialog box, select the … Check what Alexa heard. Whatever the cause of your Alexa and Echo miscommunication, some easy troubleshooting steps will have them back in sync in no time. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? Make sure that your Bluetooth device uses a supported Bluetooth profile. Check for device or setup issues. Name your Echo devices accurately. I have set up the bridge and paired it with my Alexa app. About 90% of Hue Light issues occur because someone manually shut a light switch off. Try reboot the device and re-discover on Alexa. Make sure the Alexa-enabled device is in Wi-Fi range. Just ask Alexa. Schedule a Callback Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. Control Your Smart Home With the Alexa App for Android, How to Get an Amazon Echo Show Up and Running, Make sure your Echo has power and internet access, Make sure the Echo's microphone is turned on, Make sure your smartphone and Echo are on the same Wi-Fi network, Make sure the Alexa-enabled device is in Wi-Fi range, Reset the Alexa-enabled device to factory defaults, Make sure you've set up a smart home device group, Make sure the right Echo is set as your preferred speaker, Make sure your Alexa-enabled device is in Wi-Fi range, Make sure your contact information is correct, Make sure your smart home device is compatible with Alexa, Make sure Alexa and the Bluetooth device are properly connected, Make sure that your Bluetooth device uses a supported Bluetooth profile, Unpair and re-pair your Alexa device and Bluetooth device, Make sure you're calling the skill by the right name. If restarting and relaunching the app didn't work, you may need to update the app. Enjoy Alexa compatibility now with D-Link smart plugs and cameras. Restart your modem and router and see if this gets your music streaming again. If it blinks red for a few seconds and goes to Off a. Check what Alexa heard. Make sure your Wi-Fi password is correct. 1. This is because an underlying problem with Alexa and Alexa-enabled devices can cause several issues. 4. It's easier to keep track of your Echo speakers if they're named logically. 1. If calling on Alexa isn't working, there are a few troubleshooting steps to try. 04 - Re-Enabled the Hue skill inside Alexa --- NOW everything works properly again. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. Here are some ways to troubleshoot your Alexa Wi-Fi connection: Check the internet connection. The Alexa app discovers my other items I.E. Tap on Disable. Smart bulbs acting up? … Make sure things are labelled 'light', 'heating' and so on. Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart Plugs, streaming music. Turns out the skill won’t link unless I press the button on the Hue2 hub which isn’t mentioned anywhere. I checked the Alexa app today and it says all my … If you're not speaking clearly, Alexa may seem baffled by your voice command. The message Device is unresponsive is shown for few secs. The key is you need to press the button on the Hue hub when linking the skills and discovering devices. Restart the Alexa app on your phone. What Is the Amazon Echo Input and How Does It Work? Alexa skill is unresponsive… There could be voice-recognition glitches or problems with your Amazon account setup. As I stated above the app works with the switches but no longer with Alexa since the update. Look, No Hands! Restart your modem and router. See all Amazon Alexa voice commands. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. This is a problem with app to Alexa connection. When you add more LIFX to your home, you may quickly add them to Alexa for voice control. This is my first Leviton smart device. The other day my Alexa got stuck on a solid blue ring of death and I had no idea why. Input your Geeni account username and password. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Asked Alexa, ‘ok’ but didnt come on. Close. Restarting your Alexa-enabled device is always worth a try. The devices still respond to voice commands. Sure, words like 'light' are natively used by Alexa, whether you label your smart bulbs with the word or not, but it does help if you are having issues with conflicting similarly named devices. AR-110 Why does the device’s status Show “Offline” on Alexa? Turn off any Wi-Fi-connected devices you aren't using and see if this solves your Wi-Fi connectivity problems. If your smartphone and Alexa app are on a different Wi-Fi network than your Echo, your Echo won't be able to respond. The easy fix is to make sure you are using the original power supply that came with the unit. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. Light Bulbs. If you're asking Alexa to play music on an Echo device in one room, but another Alexa-enabled device starts playing music somewhere else, there are a few solutions to try. Restart the Alexa-enabled device. Move it closer to the router and see if this solves the problem. The only option I have not tried is entering the Serial #. We have the Smart LED line of products, like the Smart LED bulb, Smart LED Multicolor bulbs, etc., which do not use WiFi, they use ZigBee HA to communicate; this means they require a hub. Help & Questions. This is usually caused by a third-party integration, which adds your Hue bulbs again. If it's orange, the Wi-Fi connection isn't working properly. See if restarting your Echo solves the problem of Alexa not responding. Alexa can only detect Alexa-enabled smart devices. After switching channels, try streaming music again. Common issues found with Lutron Caséta switches and dimmers include light bulbs not functioning correctly, Caséta not connecting to Siri, and the Smart Bridge not working. Restart your modem and router. A simple restart may fix Alexa and the Echo's Wi-Fi connectivity issues. This is a simple, basic troubleshooting step, but it's worth it to make sure. When I switch on light, a new ReportState is sent over, but no TurnOn directive hits my lambda function. Just got my first smart light which works with Phillips Hue. A simple reboot may fix any glitches your modem and router are experiencing. Power cycle all C by GE light bulbs by turning them off at the power source for 20 seconds; Wait 60 seconds for the bulbs to reconnect ; Check to confirm this worked by giving a voice command or by controlling your lights in the Google Home app; Solution #3: If Solutions #1 and #2 do not work, you may need to do a hard reset … Try these steps first: Make sure that your smart home device is compatible with Alexa. This may help minimize Wi-Fi disruptions on the 2.4 GHz band. Alexa might seem to be unresponsive because your Echo is too far away from the router. In theory it shouldn't make any difference for Alexa. Alexa app says “Device is unresponsive” Question. These troubleshooting steps apply to the Alexa App and Alexa-enabled devices, including the Echo Dot, Echo, Echo Plus, Echo Studio, and Echo Show. Return to the Alexa app -> SMART HOME in the Alexa app. Tap on the three lines in the upper left-hand corner. However, switching on and off my Echo show resolved my problem. - I even got a notification in the Alexa app that it found the Hue now ... which I have not seen before the update of the app ... the notifications on my Android 9.0 phone, say something like: "New light found, named XXXXXXXX, to control it say ..... ", "New light found, named YYYYYYYY, to control it say ..... ", "New light found, named ZZZZZZZZ, to control it say ..... ". Alexa currently supports Advanced Audio Distribution Profile (A2DP SNK) and Audio/Video Remote Control Profile. The smart light will be connected to the same Wi-Fi network your mobile device is connected to. 03 - Discover my devices, while pushing the Hub's button- at this point, still nothing worked. Reply. … When the message comes up you can not see the current state of the device. Ensure that you're calling a preset contact who can receive calls via their Alexa device. Note: Some manufacturers listed may not be available in all countries. Alexa skills are like voice-driven apps within the digital assistant. We all have our hands full sometimes. The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. Tricia Goss has been a writer and editor for 10+ years. If all else fails, try resetting the Alexa-enabled device back to factory defaults to fix the issue. Both have worked fine with alexa however yesterday when I ask Alexa to turn living room light on she says ‘ok’ but the light didnt come on. Not anymore. If necessary, restore your internet connection and then try calling again. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. Alexa might seem to be unresponsive because your Echo is too far away from the router. See if your internet is up and running. Restart the Alexa app via its Settings menu and then relaunch the app. You need to reference the right name when starting a skill. The app allows me to change the color contrast of the smart … Within the Alexa app, the thing to do is make sure things have unique names. Go to Alexa app > Devices icon in the button right > Plugs – Look for plugs (Most likely to be named as First Plug or Second Plug) Harmony hub, Ring and Yamaha Multicast. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. After logged in to the Alexa App, go to skills in the menu. It’s fixed for me. I can use the names of the individual bulbs, but nothing else. When all else fails and your Alexa app still isn't connecting to Wi-Fi, reset the Echo to its original settings, and see if this gets things connecting again. You might not have one of the Smart WiFi LED bulbs. See if Alexa can recognize your smart home device. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. Repeat this multiple times and turn it on again. Sure, words like 'light' are natively used by Alexa, whether you label your smart bulbs with the word or not, but it does help if you are having issues with conflicting similarly named devices. Check the Echo device's software version and update it if necessary. I have set up the bridge and paired it with my Alexa app. Press the microphone button on top of the device to turn it on again. If it does, the issue is with your Alexa smart product. Download the manufacturer's companion app for your smart … Help & Questions. It worked fine with Alexa and all the … Anyone else having this problem or know how to fix it? Your Alexa-enabled device might not be in the Wi-Fi range. 1. Make sure the Echo's microphone is turned on. Any new lights will be added to your devices for Alexa to control. This smart plug really is amazing, I can walk out of my bedroom, tell Alexa good morning and not only do I get my weather report, but my living room light turns on. Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. Your lights, your command. See if this solves your calling problems. Lavi says: November 7, 2020 at 3:30 am. Restart the Alexa app on your phone. The cord is stuck behind my nightstand and it’s hard to reach. Tap on DEVICES, scroll to the bottom, and tap DISCOVER. Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. A simple restart often solves a host of mysterious tech problems. I assumed bulb blown. Posted by 1 year ago. What the Echo's light ring means . When you review your Alexa history, you may find that she thought you said, "Play mushroom" instead of "Play music.". Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. Whether your hands are full, you’re fumbling to find the light switch, or you want some peace of mind while away, Alexa is there to help — just say “Alexa, turn on the lights.” Pairing Philips Hue with Alexa lets you light your home your way. The microphone is turned off if you have a solid red light ring or bar instead of a solid blue one. She may have heard, "Call the chin" instead of "Call Gretchen.". Things can get messy when you end up with duplicate lights in your Alexa set up. If you're not speaking clearly, Alexa may not understand the name of the contact you're trying to call. I’ve disabled the switch in Alexa and re-enabled it a couple of times. Sometimes, manually cycling the light is the only thing you need to do to restore … We've already reset the smart light before, so you can tap Start. @AnimeshBote I am using a sort of virtual devices, too. Choose Light as the device type. Make sure your smartphone and Echo are on the same Wi-Fi network. Restart the Alexa app via its Settings menu and then relaunch the app. Many of these troubleshooting steps overlap from one problem to another. There are two different ways I can control the bulbs, through my Android phone with an app and with my Amazon Alexa. 3. Restart the Echo. Check your Alexa voice history. Someone told me I should try discovering my devices again and that worked, though I had to press the button on the Hue 2 hub first. The smart card resource manager service runs in the context of a local service. For example, if the Echo in your kitchen is named after its location, you can say, "Alexa, play Coldplay in the kitchen.". Alexa devices use a USB power … My Alexa no longer recognizes my Hue A1 “old version” bulb. Sometimes you issue a voice command, but Alexa and your Echo don't respond or respond with something like, "Sorry, I don't know that one," or "Sorry, I'm having trouble understanding you right now. That’s why we have provided a troubleshooting guide to help you solve any issues you may have with your Lutron Caséta system. Restart the … Amazon Echo devices can take the place of a home phone. Once you update your app, see if this resolves the calling problems. It appears to be a problem with the app update and how it does not work with Alexa as advertised. Make sure your Alexa-enabled device is in Wi-Fi range. I tried disabling and deleting all devices. Make sure your contact information is correct. Written by Feit Electric … Update your router settings. Two ways to get started. It's implemented as a shared service of the services host (svchost) process. Of course, as a smart home blogger, my job is to look into why that happens and what we can do to fix it. Some of our frequently asked questions about the smart bulbs will be answered here including: Device setup, voice control, smart scenes, schedule/timer, removing or restoring a device or device information. Move it closer to the router and see if this solves the problem. Took it out of lamp, but back in, switched lamp on and off manually the light worked. Go to the detail page for the corresponding smart home skill for a list of compatible devices. If your device has a screen, check the light on the device. Sometimes, removing your paired Bluetooth device from Alexa and then pairing it again will solve the problem. , re-enable the skill 's exact name, and everything is back and. Unless I press the microphone is turned off if you have a solid red ring. Voice-Driven apps within the digital assistant restricted to your Amazon account and device. I have not tried is entering why is my smart light unresponsive alexa serial # can be found on this bulb this solves the.! 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